Privacy Policy

At Glitz & Glams Luxury Nail & Extension Studio, we are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how we protect it.

Information We Collect

We collect personal information to provide high-quality services and ensure a smooth experience for our clients. The types of information we collect include:

  • Personal Details: Your name, phone number, email address, home address, and service preferences.
  • Health Information: Relevant health-related details, such as allergies or skin sensitivities, are provided voluntarily to customise services and ensure your safety.
  • Payment Information: Billing details, payment method, and records of your transactions and service history.
  • Technical Information: Your IP address, browser type, device details, and how you interact with our website. This is collected through cookies and similar technologies.

How We Use Your Information

We use your information for the following purposes:

  • To schedule and manage your appointments and service bookings.
  • To personalise and deliver nail and beauty treatments based on your preferences and needs.
  • To process payments and maintain service records.
  • To send appointment reminders, confirmations, and service updates.
  • To improve our website, customer service, and overall experience through analytics and feedback.
  • To comply with any legal or regulatory obligations.

Cookies and Website Tracking

Our website uses cookies and similar tracking tools to enhance your browsing experience. Cookies allow us to remember your preferences, track how you use the website, and improve its performance. You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect some features of our website.

Sharing of Information

We do not sell or rent your personal information to any third parties. We may share your data only when necessary, including:

  • With our trusted staff and technicians for service delivery.
  • With third-party service providers such as payment processors and website hosting services.
  • With legal or regulatory authorities, if required by law.

All third-party partners are required to handle your data responsibly and securely.

Data Security

We take your data security seriously and implement appropriate measures to protect your information. These include:

  • Secure servers and encrypted communication (SSL).
  • Limited access to personal data by authorised personnel only.
  • Regular system updates and monitoring to protect against data breaches or unauthorised access.

While we do our best to protect your data, no digital system is completely secure, and we encourage you to take care when sharing your personal information online.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When your data is no longer needed, we securely delete or anonymise it.

Your Rights

You have certain rights regarding your personal data, including:

  • The right to access the information we hold about you.
  • The right to correct or update your information.
  • The right to withdraw your consent for marketing communications.
  • The right to request deletion of your data, subject to legal limitations.

To exercise any of these rights, please contact us directly using the details provided below.

Children’s Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect or store personal information from children. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page along with the revised effective date. We encourage you to review this policy periodically to stay informed.

Contact Information

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at: